At Washeing Trade Limited, customer satisfaction is important to us. If you are not satisfied with your order, you may request a return within 14 days of receiving the product.
To be eligible for a return:
• The item must be unused and in original condition
• The product must be returned in its original packaging
• Proof of purchase or invoice is required
Certain products may not be eligible for return due to hygiene, clearance, or custom order reasons.
Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method within 5–10 business days.
Shipping charges are non-refundable unless the item received was damaged or incorrect.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos and order details.
We will arrange a replacement or refund where applicable.
Bulk and wholesale orders may have different return conditions depending on the product type and order quantity.
Please contact us before placing large quantity orders for detailed terms.
The following items are generally non-returnable:
• Clearance items
• Customized products
• Opened hygiene-related products
• Products damaged by misuse
Customers are responsible for return shipping costs unless the item is faulty or incorrectly delivered.
Washeing Trade Limited
Address:
Room 19 Block E Horton House,
135 Great Horton Road,
Bradford,
West Yorkshire,
BD7 1QG
Phone:
+44 7341 132659
For return or refund requests, please contact us through WhatsApp or our contact page.